
End-users can view account-wide senders list by opening the Your organisation's sender list.TXT file. Once the file is uploaded, you would need to select the Merge with my safe/blocked sender list or Overwrite my blocked sender list option: TXT format.Īnd upload the Safe/Blocked sender list by.
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Users can download Safe/Blocked senders list in. Alternatively, they can access it by logging in to My Services. Note: If you are unable to manage your personal Safe and Blocked Senders lists, contact your Account Administrator as it is most likely that you are not granted permission to do so.Įnd-users can access their Quarantine Area by clicking on the Manage quarantine email or Manage safe/blocked lists buttons from any of the Quarantine reports they get delivered to their mailbox. While the first option is available only if User quarantine is chosen for handling incoming junk mail on the account-wide level, the second one can be used by all end-users regardless of the Email Protection message routing settings chosen by Account Administrator.
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However, if the entry is added to block list or added to safe list on different levels, Blocked Senders list overrides Safe Senders list.Īlso, the end-user Safe Senders entry overrides Email Authentication and Phishing Policies checks. Important: If the entry is added to block list or added to safe list on the same level, policy level, or end-user level, then Safe Senders list overrides Blocked Senders List. When the entry is added to either of the lists, a corresponding action will be applied to an email sent from the sender in question. email addresses, domains, IPs) if given permission to do so. With the use of personal Safe and Blocked Senders lists, end-users can allow and block specific entries (e.g.
